We believe that our gear should last for many many years. But part of that longevity requires some care along the way. Repairing instead of replacing will lessen your environmental impact and allow you to keep using the gear you love for years to come.
For general information on how to care for and repair our products, please visit our General Product Care and Repair page.
For information on how to make repairs on your gear, please visit our Repair Your Gear page. You can also bring your gear to any of our retail locations for evaluation and repair.
Please also consult our Warranty Policy page to learn about our policies when it comes to manufacturing defects and accidental damage.