Accidents can happen. Wool sweaters can unintentionally end up in the dryer, fleece pills with use, and fabric dye can fade over time. Unfortunately, these issues are not covered under our warranty policy, but we’ll be happy to share our recommendations for getting your item back to its former glory.
The following variables are considered accidental damage control also known as normal wear and tear and are not covered under the Fjällräven Limited Lifetime Warranty:
- Fading and/or discoloration due to improper care, waxing and/or excessive sun exposure
- Melted zippers, fabric and/or faux fur
- Rips, tears and/or cuts
- Fabric abrasion and/or fabric pilling
You can find out more about our Warranty Policy here.