You have several options if you'd like to contact our Customer Service team.
You can click the Help button in the lower right corner of our website, and then click the red Contact Us button and you will be given the option to fill out a ticket form or live chat with our team (team availability allowing).
You can click Contact Us in the footer of our website, which will take you to our contact page with more information, phone numbers, and links.
You can submit a ticket request with us directly at the following link: https://support-na.fjallraven.com/hc/en-us/requests/new (select Contact Request Form or Warranty Request Form).
You can call our team at (855) 996-3745 during business hours - Weekdays, 9 AM - 12 PM & 1 PM - 4 PM MT