Orders placed on https://www.fjallraven.com/us/en-us can be shipped to all 50 states. We do not ship to Puerto Rico, Guam, American Samoa, or the U.S. Virgin Islands at this time.
*Note that all orders shipping to P.O. Boxes or military addresses must have Economy as the selected shipping method. If Economy is not the selected shipping method for a P.O. Box or military address, the shipping method will be changed to Economy before shipping.*
Once your order is packed and ready to leave the warehouse, you will receive an email providing you with tracking information.
If your order was delivered but you cannot find it, please allow 72 business hours from the delivery date before contacting customer service. We recommend checking with your neighbors, in your mailbox, with your building management, and surrounding areas in the meantime.
Fjällräven is not liable for lost packages when the shipping address is incorrectly provided at checkout, or the recipient is no longer at the provided address.