Order Questions

Change or Cancel

• Can I cancel my order?
• I need to make a change to my order

Shipping

• Shipping Information
• Delivery Information
• How do I track my order?
• Do you ship internationally?
• My package didn't have all of my items. Where's the rest of my order?

Gift Cards

• Do you sell gift cards online?
• Can I include a custom gift message with my purchase?
• When can I expect to receive my digital Gift Card?
• Can I schedule delivery of a Gift Card for a specific date?
• Gift Card Limits
• How to redeem a Fjällräven Gift Card

See all 12 articles

Store Pick Up

• Do you offer Store Pick Up?
• When can I pick up my order?